Privacy Policy

Who we are

Our website address is: https://www.f-tec.org.uk.

What personal data we collect and why we collect it

Contact forms

If you submit one of our contact forms we will capture your name, email address, and any information you enter in the message area. We will use this information to respond to your enquiry. If you book onto one of our courses, we will capture your name, email address, telephone number, and business name. This information will be used to ensure your booking is processed, and so that we can advise you of any information relevant to your attendance.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to help us understand what volume of traffic we receive, and which pages are useful to our visitors. We do not capture full ip address, or any other information that can personally identify our visitors.

Who we share your data with

We do not share your information outside of F-Tec.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If have left comments, have submitted a contact form enquiry, or have booked onto any of our courses, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.