The Forklift Company has been using F-TEC as their engineer training provider for a number of years. They are committed to ensuring all their engineers are trained for First Time Fix and their approach to training and development is quite unique in the industry.
Dave Archer, Managing Director, of The Forklift Company explains, “Whether an engineer is coming to us for an interview or already works for us, we use F-TEC to undertake a Training Needs Analysis. This helps us identify the candidate/employee’s areas of development and from this F-TEC creates a bespoke training plan for the individual. We currently have 10 engineers and each of them has gone through this process and is undertaking bespoke training at F-TEC’s dedicated facility in Swindon.”
One of these engineers is Alex, who has been working for The Forklift Company for just over a year. With ten years of engineering experience and a level 3 craft apprenticeship, he explains what the F-TEC training means to him.
“Having covered some of the subjects taught at F-TEC in my apprenticeship, I soon realised how fantastic their facilities are. The trainers and staff are passionate and professional and the training material and apparatus are exceptional. I feel very fortunate that The Forklift Company put me forward to study at F-TEC and funded it. F-TEC has given me a fresh pair of excited eyes and a new set of foundations that I use every working day to analyse, test and fit components and assemblies. I am lucky to be working for a company where we maintain a broad range of forklifts to a high standard. Alongside my F-TEC training, I have a team leader to guide me when required so I always feel I have support in all areas of my working day.
“The F-TEC training I have enjoyed the most has been the Electronics course. It is the subject I struggled most to understand before F-TEC. The trainers are clearly very knowledgeable, and they ensure all of the learners’ questions are answered. The trainers showed us as many electronic components as they could and showed us how to test them physically. This was useful because if the theoretical explanation wasn’t clicking it really helped put it into place. Once things then do click, you can’t help but feel elated!
“It is down to the experience, dedication and passion of the trainers that make each day so effortlessly captivating for the learner. It has been very easy to make friends with the F-TEC team. Not only are they nice people, but we also have one thing in common – forklifts!”
Karl Baum, Managing Director, F-TEC says, “The Forklift Company really are leading the field in our industry by committing to and investing heavily in their engineers. They do this, not to be seen as leaders, but because they understand the importance of training for the future of their business and the industry. They are a great company to work with and their engineers are always engaged, eager to learn and a pleasure to train.”
Dave Archer believes investing in their people is key to future growth and success. “The F-TEC training takes our engineers to Level 3 Forklift Truck Maintenance but we have an annual training budget, so each time F-TEC introduce a new course, we ensure all our engineers receive the latest training. Our engineers are a vital part of our business and by showing them that we are committed to developing them throughout their career, we have a happy and loyal team. This is reflected when they visit our customers, offering them a first-class service delivered with a friendly and professional approach.”
He concludes, “We work with F-TEC because they are specialists in our industry. They work closely with us and our engineers to ensure all training needs are met. Their trainers are exceptional at getting the best out of people, and, as Alex explained, they go above and beyond to help the learners understand and overcome their individual barriers. This means we have some of the best-trained engineers in the industry. “
About The Forklift Company
The Forklift Company Ltd is committed to providing our customers with the best value forklifts available in the market Today. We offer New SAMUK forklifts which come with a 12-month parts & labour warranty. The majority of our counterbalance machines are manufactured by our partner in the Hyster-Yale Maximal facility in China. We hold up to 150 used machines at any one time at our site in the Midlands. We won’t be the cheapest, but we represent the best value across all of our product lines.
Our Thorough Examinations (MOT) are managed by Statutory Inspections Limited; we receive assured advice from Trading Standards and train our engineers at F-TEC which is an industry recognised training provider. All used machines come with a standard 90-day warranty and every customer has the option to extend this to either 3, 6 or 12 months at point of order.
Every forklift we offer is available to view prior to purchase, and all our customers are invited to come and view their machine and our operation before committing to buy.
For more information, visit https://theforkliftcompany.net/
